No Deposit, No Return

Wow. That’s all I can say at this point.

There was a lot of miscommunication and lost communication this past week. Some people need to just take a chill pill and realize in this age of technology when some things break down there are going to be times when you cannot get in touch with someone.

I won’t go into it too much right now, but needless to say, I will never consider beginning work on a project without a deposit ever again!

Because of the move, I have been “out of touch” for various reasons. Although I have been online via Twitter and Facebook almost constantly all week, for some reason a client of mine couldn’t “get in touch” with me.

Whether it was the fact we had no telephone jacks in the house, my wonky PC, my wonky iPhone, my wonky e-mail issues, or the fact that I have no cell service at all while we are the old house, it’s been tricking keeping in touch with people throughout the week so I made sure I was available via Twitter and Facebook.

Imagine my surprise when I was finally able to check e-mail last night to find that I was accused of not returning calls I never received and I was told that I missed a deadline although I had actually communicated the dates for a project well ahead of time.

I have never been in this situation before. I’ve never had a client “terminate their agreement” with one hour to spare. What’s up with that? By the time they sent the cancellation notice, I had already spent several hours researching their business model, outlining their needs, and working on the basic template design for their site. Things were coming together and Thursday was the magic day.

I sent an email to the client on Tuesday, assuring them things would come together by Thursday evening and since the evening wasn’t quite over yet, I figured everything was good. In fact, I was just getting ready to log into their account to install WordPress when I received their e-mail. They actually terminated their agreement before the evening was over. Who does this?

Thank God I received their termination e-mail before I logged in to their account, huh?

It’s all good though. Throughout the course of this week I have learned a lot about the people I communicate with on Twitter, on Facebook, via e-mail, and in person. It’s the people I’ve never met face to face on Twitter and/or Facebook, that never seem to let me down.

What is it with people and this me, me, me, now, now, now, attitude? What happened to respect and consideration? What happened to patience?

You’d think people who knew me in person would be a little more understanding and realize maybe, just maybe, something was up when I didn’t respond.

Oh well, I will write it off as wasted time, and move on. Like I said, it’s the last time I take on any project, from anyone, without a deposit.

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