Comments on: It’s Time For An Apology http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/ The Personal Blog Of Michael T. Barrett Tue, 13 Sep 2011 19:51:57 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Peggy http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/comment-page-3/#comment-3257 Peggy Sat, 08 Aug 2009 00:02:06 +0000 http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/#comment-3257 I had several experiences with Best Buy dating back to 1993. One was an air conditioner, another one a computer. The incidences: in '93 for the a/c, and in '97 with the computer. To say the least, I no longer buy at Best Buy, and haven't for over 16 years. I've also told everyone who buys there how badly they treat the merchandise and the customers. They're also very bad liars. I own four duplexes in Ft. Lauderdale, and I can almost calculate the amount of lost sales just from what I would have purchased. It adds up, but do you think one of these bozos would ever think in those terms? Four duplexes = 8 dwellings, complete with a/c, refrigerators, stoves...you get the idea. Now I wonder how much they would have made if they WEREN'T a bunch of BOZOS. I had several experiences with Best Buy dating back to 1993. One was an air conditioner, another one a computer. The incidences: in ’93 for the a/c, and in ’97 with the computer. To say the least, I no longer buy at Best Buy, and haven’t for over 16 years. I’ve also told everyone who buys there how badly they treat the merchandise and the customers. They’re also very bad liars. I own four duplexes in Ft. Lauderdale, and I can almost calculate the amount of lost sales just from what I would have purchased. It adds up, but do you think one of these bozos would ever think in those terms? Four duplexes = 8 dwellings, complete with a/c, refrigerators, stoves…you get the idea. Now I wonder how much they would have made if they WEREN’T a bunch of BOZOS.

]]> By: theo http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/comment-page-3/#comment-3256 theo Fri, 07 Aug 2009 23:43:39 +0000 http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/#comment-3256 Selling used items as new, especially with the previous owner's pics on them and broken is nothing less than fraud. File charges and take them to court. Document everything including those conversations that 'may be recorded for quality control purposes' or more realistically for evidentiary purposes. After hearing about them selling empty boxes as hard drives etc I would NEVER shop there and would only cash in a 'gift card' from them. I used to repair consumer electronics and those units would be called 'refurbs', short for refurbished unit and would be tested to make sure they worked as new. Obviously Best Buy cannot fix the products or be honest about what they are selling. Sadly we have become a country where 'service' is only granted after lawyers get involved. No wonder everything, especially 'healthmarketing' which masquerades as healthcare is so damn expensive. Selling used items as new, especially with the previous owner’s pics on them and broken is nothing less than fraud. File charges and take them to court. Document everything including those conversations that ‘may be recorded for quality control purposes’ or more realistically for evidentiary purposes. After hearing about them selling empty boxes as hard drives etc I would NEVER shop there and would only cash in a ‘gift card’ from them. I used to repair consumer electronics and those units would be called ‘refurbs’, short for refurbished unit and would be tested to make sure they worked as new. Obviously Best Buy cannot fix the products or be honest about what they are selling. Sadly we have become a country where ‘service’ is only granted after lawyers get involved. No wonder everything, especially ‘healthmarketing’ which masquerades as healthcare is so damn expensive.

]]> By: jesus http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/comment-page-3/#comment-3255 jesus Fri, 07 Aug 2009 22:15:19 +0000 http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/#comment-3255 i know i know there are aholes go to whatreallyhappened.com to find the truth about the world around you black is black and you cann't get your money back white is white and you think you are right i know i know there are aholes
go to whatreallyhappened.com to find the truth about the world around you

black is black and you cann’t get your money back
white is white and you think you are right

]]> By: Feel_your_Pain http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/comment-page-3/#comment-649 Feel_your_Pain Wed, 11 Mar 2009 17:36:15 +0000 http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/#comment-649 "you People"--am I gonna be called Racist now, since I said "you people"---but "you people" are a bunch of whack jobs. So the guy said Black Female.So WHAT! People are dying in Iraq right now. Some kid, somewhere in America is about to be "homeless" today because his/her mother and/or father is getting their home foreclosed on, and you want to debate over whether or not Dude is Racist because he said "Black Female". If I opened my box and found a picture of a Black Female, I sure as HECK would tell the manager--I didn't take the photo and their's PROOF because there's a picture of a "Black Female"---that I didn't take!!! I'm sure if the first thing he looked at was a NEKKID (sic) for those who don't get sarcasm--but if a NEKKID BUXOM Blonde were spread eagle on the Bed--I'm sure he would have said---"This was used before because there is a picture of a NEKKID BLONDE on the CAMERA! He said that, because it was UNIQUE to his situation(he's not going around taking pictures of Black Females sitting on a Bed. Now that we got this debate solved! Why not go use your time wisely and offer to help a Neighbor---or a Friend of a Friend---you might know who is losing their home today. Offer to give them a hand. They need to be given "Hope", and the best way to do that is a stranger walking up offering them UNCONDITIONAL support and doing what you can to help them in the most DISTURBING day of their LIFE! God Speed! “you People”–am I gonna be called Racist now, since I said “you people”—but “you people” are a bunch of whack jobs. So the guy said Black Female.So WHAT!
People are dying in Iraq right now.
Some kid, somewhere in America is about to be “homeless” today because his/her mother and/or father is getting their home foreclosed on, and you want to debate over whether or not Dude is Racist because he said “Black Female”.

If I opened my box and found a picture of a Black Female, I sure as HECK would tell the manager–I didn’t take the photo and their’s PROOF because there’s a picture of a “Black Female”—that I didn’t take!!!

I’m sure if the first thing he looked at was a NEKKID (sic) for those who don’t get sarcasm–but if a NEKKID BUXOM Blonde were spread eagle on the Bed–I’m sure he would have said—”This was used before because there is a picture of a NEKKID BLONDE on the CAMERA!

He said that, because it was UNIQUE to his situation(he’s not going around taking pictures of Black Females sitting on a Bed.

Now that we got this debate solved! Why not go use your time wisely and offer to help a Neighbor—or a Friend of a Friend—you might know who is losing their home today. Offer to give them a hand. They need to be given “Hope”, and the best way to do that is a stranger walking up offering them UNCONDITIONAL support and doing what you can to help them in the most DISTURBING day of their LIFE!

God Speed!

]]> By: magnoliasouth http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/comment-page-3/#comment-646 magnoliasouth Wed, 11 Mar 2009 16:14:30 +0000 http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/#comment-646 @Jess: Do you always nitpick, or just when it involves a black person? Who freaking cares?! Is the woman black? YES!!! It's a description just like saying she was tall or she was short or she was fat. Does it matter if none of the others have a description? NO!!!! The poster is free to write whatever he wants. What has happened to the freedom of expression? Oh wait, I know. You're free to express yourself, so long as you don't offend anyone. Particularly nitpicky people. *sheesh* /rant @Jess: Do you always nitpick, or just when it involves a black person? Who freaking cares?! Is the woman black? YES!!! It’s a description just like saying she was tall or she was short or she was fat. Does it matter if none of the others have a description? NO!!!! The poster is free to write whatever he wants.

What has happened to the freedom of expression? Oh wait, I know. You’re free to express yourself, so long as you don’t offend anyone. Particularly nitpicky people.

*sheesh*

/rant

]]> By: Jess http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/comment-page-3/#comment-644 Jess Wed, 11 Mar 2009 15:52:17 +0000 http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/#comment-644 Maybe it's just me, but when you described the first photo..."The first photo showed a young black woman sitting on a bed." but never make this reference to anyone else. The Hispanic male in the photo, or the white manager. I just found it odd. :-) Maybe it’s just me, but when you described the first photo…”The first photo showed a young black woman sitting on a bed.” but never make this reference to anyone else.

The Hispanic male in the photo, or the white manager. I just found it odd. :-)

]]> By: jetroist http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/comment-page-3/#comment-633 jetroist Mon, 09 Mar 2009 19:02:58 +0000 http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/#comment-633 I can say that It may not be officially in the training manuals that BB employees must be jackasses but unofficially thats what they what them to be. I had a serious issue with them when i worked for them in 02 and they will try to get u to basically lye and steal from people and I thought that was dead wrong. I can say that It may not be officially in the training manuals that BB employees must be jackasses but unofficially thats what they what them to be. I had a serious issue with them when i worked for them in 02 and they will try to get u to basically lye and steal from people and I thought that was dead wrong.

]]> By: Michael T. Barrett http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/comment-page-3/#comment-599 Michael T. Barrett Sat, 07 Mar 2009 21:03:56 +0000 http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/#comment-599 Matt: What are you taking about? My issue was a legitimate issue. It wasn't resolved until last night. I was acting like an adult. I was trying to get resolution of the issue. This had nothing to do with making a name for myself or suing anyone, it had to do with getting a camera that was in working order, like anyone else would have expected. Now, take your high horse and ride your pathetic ass out of here. Matt:

What are you taking about? My issue was a legitimate issue. It wasn’t resolved until last night. I was acting like an adult. I was trying to get resolution of the issue.

This had nothing to do with making a name for myself or suing anyone, it had to do with getting a camera that was in working order, like anyone else would have expected.

Now, take your high horse and ride your pathetic ass out of here.

]]> By: Matt http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/comment-page-3/#comment-598 Matt Sat, 07 Mar 2009 20:29:22 +0000 http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/#comment-598 You're issue as common as it may seem could have indeed been a legitimate issue. If the problem was resolved move on and equally act as an adult and realize that problems happen. It's pathetic that you would attempt to stir up controversy to try and make a name for yourself. The fact that "we" Americans have become so demoralized in our sue everyone society. I understand your frustration and the fact that something needed to be done. Customer service is an issue at every single retailer nationwide just be happy you didn't purchase it at Circuit City because there would have never been any resolution. You’re issue as common as it may seem could have indeed been a legitimate issue. If the problem was resolved move on and equally act as an adult and realize that problems happen. It’s pathetic that you would attempt to stir up controversy to try and make a name for yourself. The fact that “we” Americans have become so demoralized in our sue everyone society. I understand your frustration and the fact that something needed to be done. Customer service is an issue at every single retailer nationwide just be happy you didn’t purchase it at Circuit City because there would have never been any resolution.

]]> By: Michael T. Barrett http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/comment-page-3/#comment-597 Michael T. Barrett Sat, 07 Mar 2009 18:59:03 +0000 http://www.michaeltbarrett.com/2009/03/03/its-time-for-an-apology/#comment-597 Tom: Had you been on the phone with Ryan, who made it evidently clear what his position was, you too would have sensed his "sudden" change in demeanor. Also, as it turns out, Ryan was NOT the store manager. He is just the sales manager. Nathan is the service manager. A guy by the name of Robert, who went above and beyond for us is the general manager, and the one who made sure everything was resolved. Tom:

Had you been on the phone with Ryan, who made it evidently clear what his position was, you too would have sensed his “sudden” change in demeanor.

Also, as it turns out, Ryan was NOT the store manager. He is just the sales manager. Nathan is the service manager. A guy by the name of Robert, who went above and beyond for us is the general manager, and the one who made sure everything was resolved.

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